See if you think each situation is safe or a scam

Remember, these conversations can happen anywhere — on the phone, by text, or online.

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Answering just one question incorrectly suggests you might be vulnerable to even basic scams. Take preventative steps now.
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Last scenario! Is this something your bank would ask?

The correct answer is  

Banks may provide you with one-time access codes to verify your identity when logging into your account online. If you receive a text like this and you did not initiate a transaction or login, immediately call your bank.

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Banks may provide you with one-time access codes to verify your identity when logging into your account online. If you receive a text like this and you did not initiate a transaction or login, immediately call your bank.
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Another call on your phone. Is this something your bank would ask?

The correct answer is  

Banks will rarely ask for your account number, PIN, or address during a phone call. Never share such confidential details unless you’ve called the number on the back of your bank card.

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Banks will rarely ask for your account number, PIN, or address during a phone call. Never share such confidential details unless you’ve called the number on the back of your bank card.
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You’re getting another text. Is this something your bank would ask?

The correct answer is  

Banks rarely — if ever — send links via text, nor will they use scare tactics. Instead, verify the message by calling the number on the back of your card.

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Banks rarely — if ever — send links via text, nor will they use scare tactics. Instead, verify the message by calling the number on the back of your card.
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Another email. Things are getting tricky... Is this something your bank would ask?

The correct answer is  

Oh no! This is a scam. The sender looks suspicious on this one. Notice the email is from pine@bank.co.ch. Banks will typically end in a '.com.' Be very suspicious when this is not the case.

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The sender looks suspicious on this one. Notice the email is from pine@bank.co.ch. Banks will typically end in a '.com.' Be very suspicious when this is not the case.
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Is this something your bank would ask?

The correct answer is  

Though it looks safe, your bank would never pressure you to sign in with a link, or contact you from an unusual email address.

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Your bank will never pressure you to sign in with a link. Also something looks suspicious about this email.
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You get a fraud alert about a payment app... Is this something your bank would ask?

The correct answer is  

This is a payment app scam. Most banks use short numbers for texting. When you see one it’s almost always legit.

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Most banks use short numbers for texting. When you see one it’s almost always legit.
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Looks like another email, this time regarding account activity. Is this something your bank would ask?

The correct answer is  

Actually, this one's fine. This could very much be a legitimate email from your bank regarding recent account activity.

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This could very much be a legitimate email from your bank regarding recent account activity.
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You’re getting a call! Is this something your bank would ask?

The correct answer is  

Actually, this is a safe conversation! They're not asking for money or personal details, and so far there are no scare tactics. If that changes, then you should be wary.

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This is a safe conversation. They're not asking for money or personal details, and so far there are no scare tactics. If that changes, then you should be wary.
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